Returns

Returns and Refund Policy

At Nibble & Rest, we strive to ensure your complete satisfaction. If you are not entirely happy with your purchase, we offer a straightforward returns and refund policy.

Returns: Unless otherwise stated during sale periods, you have 60 days from the date of purchase to return your item. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it.

Final Sale Items: Items marked as “Final Sale” (including clearance, discounted and promotional items where stated at the time of purchase) are not eligible for change-of-mind returns, exchanges or refunds. Please choose carefully before purchasing. Final Sale status will be clearly shown on the product page or in the sale details.

Faulty or Damaged Items: This does not affect your rights under the Australian Consumer Law. If any item, including a Final Sale item, arrives faulty, damaged, or not as described, please contact us within 7 days of delivery at hello@nibbleandrest.com with your order number and photos, and we’ll arrange a replacement, repair or refund as appropriate.

Refunds: Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a few business days.

How to Return: To initiate a return, please contact our customer service team at hello@nibbleandrest.com for a return authorisation and instructions.

Thank you for shopping with us! If you have any questions, feel free to reach out to our support team at hello@nibbleandrest.com.